Shipping policy
Shipping Policy
We’re committed to getting your products to you quickly, securely, and with full transparency. Below you’ll find important details about how your order is processed, shipped, and delivered.
1.1 Processing Time
Orders are typically prepared and dispatched within 1–3 business days.
1.2 Non-Shipping Days
We do not ship on weekends or public holidays.
1.3 Shipping Confirmation
Once your order leaves our facility, you will receive an email containing your tracking information.
2. Delivery Timeframes
AgeSlim ships from fulfillment centers located in the United States.
Estimated Transit Times:
1. United States: 1–7 business days
Delivery times are estimates only and may be affected by customs procedures, carrier delays, or local service disruptions.
4. Shipment Tracking
After dispatch, you will receive a tracking link via email. You may follow your delivery using the provided link.
If you did not receive tracking details or the link does not function, contact us at contact@ageslim.com with your order number, and we will assist you.
6. Changes to Orders
6.1 Modification Window
You have 1 hour after placing your order to request changes to items or order details.
6.2 Processing Limitations
Once an order enters fulfillment or has been transferred to the warehouse, modifications may no longer be possible.
6.3 How to Request Changes
To request a change, email contact@ageslim.com immediately with your order number.
Please note: Delivery addresses cannot be modified after an order has been submitted.
7. Order Cancellations
Cancellation requests must be submitted within 1 hour of placing your order. We will make every effort to cancel your order before it is processed.
If your order has already entered fulfillment or shipping, cancellation may not be possible. In such cases, you may request a return once the product has been delivered, in accordance with our Returns & Refunds Policy.
8. Missing, Lost, or Delayed Deliveries
If your order has not arrived within the estimated delivery period:
1. Review your tracking information for updates.
2. If 14 business days have passed without delivery, contact us at contact@ageslim.com. Our team will investigate and assist promptly.
10. Resale & Distribution Restrictions
If you are interested in reselling or distributing AgeSlim products, please reach out to our support team at contact@ageslim.com
11. Customer Support
If you have any questions regarding shipping, delivery, or order status, please contact us:
contact@ageslim.com
12. Policy Revisions
AgeSlim may update or amend this Shipping Policy at any time. Any changes will be posted on this page and will apply to orders placed after the revision date